For Tenants Service Always Comes First...

Windermere Property Management's primary purpose is to provide the highest level of quality property management services possible by intensely focusing on our clients' satisfaction. (This includes our property managers, property owners, tenants, employees, and Windermere sales agents).

We at Windermere Property Management sincerely hope your stay in your new residence is a positive experience. If you have any questions or needs regarding your residence or future plans, please feel free to contact us. We do have a few policies which we would like to share with you.

Your Lease...

Please read your lease. We have made strong efforts to spell out each party's responsibilities. A lease is a legally binding contract and its conditions are enforceable by law. If you should have any questions regarding these provisions, please contact us.

Your Rent...

Rents are due on the first day of each month. No invoice will be sent. We strongly suggest completing the Debit Authorization Form. This convenient electronic feature will save you time, money, and assure that your rent is paid on time each month automatically. The Owners of your residence have obligations they must meet and rely upon your rental payments. It is imperative your rent be paid on time. If your rent is late, a late fee will be assessed. If for some reason you are unable to make the payment on or before the first of the month, please contact your property manager immediately to let them know when we can expect payment.

Maintenance...

It is important that we work together to protect the condition of the residence. Please treat this property as if were your own. Just as the Owner is expected to behave in a responsible manner during your tenancy, likewise, there are certain expectations placed on you, the Tenant. Examples would be:

Emergencies..

We define an emergency as a situation where additional damage to the premises will occur if action is not taken, Examples would be if there were a loss of heat or hot water during the weekend, or if there has been a "breech" to the property which creates a true security problem or hazard to the Tenant. In the case of an emergency where property damage is occurring, it is the Tenant's responsibility to act to prevent further damage. If you have a true emergency, call 911. If you have a property emergency, call our office to be connected to your property manager.

Smoke Detectors...

Your smoke detector was checked prior to move-in. If there is not an operating smoke alarm(s), contact your Property Manager immediately. Once you take occupancy, it is your duty to maintain the smoke alarm(s) and provide operating batteries.

Insurance...

We recommend you obtain renter's insurance. The Owner carries insurance on the residence itself but this policy will not cover your personal possessions. The Insurance Information Institute reports that only 26% of renters have insurance protecting their personal property form vandalism, fire, theft or water damage. A renter's insurance policy can be obtained from any insurance broker for very reasonable rates. If you need a referral, please ask your property manager.

Periodic Inspections...

It is our job to help preserve the Owner's asset and to address any safety issues, maintenance and repair requests. This often necessitates periodic inspection visits. We will contact you in advance to schedule such a visit.

Remember...

Your Owner will expect you to return the residence in the same condition as you received it. In many cases, properties are returned to us in even better condition. We appreciate your tenancy and cooperation.